Business Services

The American Job Center’s Business Services Team is a collaborative effort among local, state, federal, and community-based organizations. Our mission is to provide responsive customized workforce solutions tailored to meet the specific needs of businesses. We prioritize active listening, flexible service delivery, and timely support to address workforce challenges and opportunities. To find out how we can help your business, contact our Business Service Manager, Sarah Cleveland, listed below.

Business Service Manager: Sarah Cleveland
Phone: 309 393-2590
Email: sarah.cleveland@americanjob.center


Recruitment & Hiring Solutions

American Job Center offers a range of services to support businesses in recruiting and hiring qualified candidates:

  • Candidate Referrals – Access a talent pipeline of current and former clients trained in relevant field.
  • Recruitment Events - Host Industry-specific hiring events in our on-site conference room, and participate in Virtual Job Fairs, which are state-sponsored and free to employers.
  • Job Description Support – Assistance with developing clear, effective job descriptions.
  • Job Postings – Post openings at no cost through our “Job Leads” digital bulletin distributed weekly.
  • Screening & Referrals – We assist with applicant screening and refer qualified candidates.
  • Facility Use – Our conference room is available at no charge for recruitment and interviews.

Training and Education Solutions

We help businesses assess and address workforce training and development needs with the following services:

  • Training Needs Analysis – Evaluate current workforce skills and identify training opportunities.
  • Program Development – Create customized training solutions aligned with business goals.
  • Work-Readiness Training – Enhance essential soft skills for workplace success.
  • Work-Based Learning Programs (WBL) – Combine hands-on experience with classroom instruction to meet specific business needs.
    • Closely tied to solutions sought by businesses is the use of work- based learning (WBL) programs. Work-based learning is often the most effective tool to deliver both hands on and classroom training due to the ability to directly shape services to the needs of the business.
  • Available WBL services include: